Frequently Asked Questions

Depending on the type of battery purchased, our products come with a warranty ranging from 24 to 36 months. This warranty ensures peace of mind and quality assurance for your investment, allowing you to rely on our products with confidence.

Yes, batteries are more likely to fail during the winter months due to the drop in temperature. Cold weather can reduce the effectiveness of the chemical reaction within the battery, leading to potential performance issues. That's why it's crucial to have your battery tested regularly during winter to ensure reliable performance. Regular testing can help prevent unexpected breakdowns and ensure your vehicle remains reliable.

Payment can be made online via card or cash. For payments over the phone, we will require a copy of your ID for verification. Alternatively, you can pay the technician directly upon arrival.

Our technician will assess whether your vehicle requires programming. If programming is needed, our technician will reprogram the vehicle at no additional charge, provided we have replaced the battery. This ensures your vehicle's electrical system functions correctly after the battery replacement.

Yes, once the battery is replaced, we ensure your vehicle is supplying sufficient charge to both the battery and starter motor. However, if the battery is flat, we won’t be able to provide an accurate reading of your alternator, as it may give a faulty result. Regular alternator checks are essential to maintain your vehicle's electrical system and prevent future issues.